The Department of Administrative Reforms and Public Grievances (DARPG) today organised the 20th National e-Governance Webinar under the theme Government Process Re-engineering by use of technology for Digital Transformation (Central Level).

The webinar was chaired by Joint Secretary of DARPG, Avanish Kumar Mishra. The webinar showcased two National Award-winning initiatives recognised under the Central Level Initiatives category of the National Awards for e-Governance 2026 – AgriStack of the Ministry of Agriculture and Farmers’ Welfare and e-Jagriti of the Ministry of Consumer Affairs. The initiatives demonstrated how technology-enabled process re-engineering can improve efficiency, transparency, accessibility and citizen-centric service delivery.