October 9, 2023 6:20 PM

NHAI takes measures to strengthen security and curb incidents of fights at toll plazas

The National Highways Authority of India, NHAI has taken several measures to strengthen security and curb incidents of fights at National Highway toll plazas. NHAI has issued a standard operating procedure to protect the interests of both passengers and toll operators. A special drive ‘Toll par Calm’ has been initiated by NHAI in this regard. NHAI has collaborated with professional Psychologists for anger management and customer delight training.   Road Transport and Highways Ministry...