August 11, 2023 4:36 PM

Fee of mediator in consumer complaints to be paid from Consumer Welfare Fund

The fee of the mediator in consumer complaints will be paid from the Consumer Welfare Fund. The parties do not need to pay the full fee of mediation for the resolution of their disputes. Consumer Affairs Ministry said that the Consumer Welfare Fund Guidelines have been amended, which include reimbursement of legal expenses incurred by a complainant, after its final adjudication. The fee for successful mediation in district commission is 3,000 rupees, while in State Commission it is five thousand...