With the announcement of 913 citizen-centric online services on the e-UNNAT portal today, Jammu and Kashmir has become the second in the country amongst States/UTs in the number of online services provided to the citizens. While announcing this Chief Secretary Dr. Arun Kumar Mehta said, it is an important milestone in tune with the resolve of the J&K administration to provide ease, convenience, and accessibility of services to the common man.
Akashvani Correspondent reports that with 913 online services, J&K has overtaken Kerala which provides 911 services online and is placed at second position in the country after Madhya Pradesh. Worth to mention, under the ‘Digital J&K Programme’ that was launched in mission mode last year, the number of online services has increased exponentially from 35 services in 2021 to 913 services as of date.
The Chief Secretary commended the efforts of the IT department and NIC for the progress made in enhancing the number of online services of different departments and emphasized the need to identify more citizen-centric services, especially in the areas of health, education, and ‘Nasha Mukht J&K’ for development in online mode so as to reach a wider section of the populace.
The CS stressed the need to ensure proper assessment of citizen feedback and to continually monitor the quality of these services.