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Integration of child helpline with ERSS -112 completed in nine States in first phase: Govt in RS

The government has said that integration of child helpline with Emergency Response Support System, ERSS -112 has been completed in nine States in the first phase. These States are Andhra Pradesh, Arunachal Pradesh, Bihar, Dadra, and Nagar Haveli and Daman and Diu, Goa, Gujarat, Ladakh, Puducherry, and Mizoram.

In a written reply to a question in the Rajya Sabha, Union Minister for Women and Child Development Smriti Irani said that as per Mission Vatsalya Scheme, States and Districts are mandated to execute a 24×7 helpline service for children as defined under the Juvenile Justice (Care and Protection) Act. She added that the primary aim of Child Helpline Service is to support and assist any child who has fallen out of the safety net to provide emergency and immediate response and connect the child to existing long-term services. This can range from providing medical, shelter, legal aid, emotional support, or guidance. She informed that as per the Mission Vatsalya scheme guidelines since Child Helpline is to run in coordination with the State and District Administration, a 24×7 dedicated WCD Control Room is set up for Child Helpline in each State and Union Territory and integrated with ERSS-112.