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April 26, 2025 3:18 PM

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Govt Directs Airlines to Ensure Passenger Comfort, Safety Amid Airspace Restrictions

Government has directed airlines to implement passenger handling measures amid airspace restrictions to ensure continued passenger comfort, safety, and regulatory compliance. The Civil Aviation Ministry said, in light of the recent international airspace closures and overflight restrictions, several flight routes have been significantly altered, leading to extended flight durations and the possibility of technical stops. The Ministry asked airlines to pro-actively inform passengers about route changes, extended travel times, and any technical halts during their journey. It said that this communication should occur at check-in, boarding, and via digital alerts. The Airlines have been asked to ensure adequate food, hydration, and special meal availability throughout the flight. The Ministry also asked airlines to ensure onboard medical supplies are sufficient and verify the availability of emergency services at potential technical halt airports.