Department of Social Justice and Empowerment (DoSJE) Secretary Amit Yadav said that the fundamental purpose of government service is to bring meaningful change to people’s lives. Mr Yadav said this while inaugurating the Rashtriya Karmayogi Jan Seva Programme at the Dr Ambedkar International Centre in New Delhi. The programme features four short training sessions to encourage open discussions, teamwork, and practical problem-solving through service-oriented narratives among government officials.

The Secretary said the programme serves as a reminder of this fundamental purpose that officials may lose sight of over time through daily routines and limited citizen interaction. He emphasised that citizen interaction is at the heart of governance and that how officials engage with the public, address concerns, and resolve issues plays a pivotal role in effective administration. He highlighted that every action taken by public servants contributes to the nation’s progress.