In an effort to uphold consumer rights and respond to evolving concerns regarding hassle-free product repairs, the Department of Consumer Affairs held a meeting with Automobile Associations to onboard companies onto the Right to Repair Portal India.

Speaking at the meeting, Department of Consumer Affairs, Secretary, Nidhi Khare emphasized the need to enhance efforts towards democratization of repair manuals and videos, foster a robust ecosystem for third-party repair services, and establish standards for them. All companies were urged to join the unified Right to Repair Portal India, which aims to facilitate and work as a catalyst for providing relevant repair-associated information between consumers and companies.

The Department of Consumer Affairs (DoCA), under the Ministry of Consumer Affairs, Food, and Public Distribution, Government of India, has launched the Right to Repair Portal India. It provides consumers with easy access to information for repairing their products and enabling them to reuse it, thereby contributing to the circular economy as well as reduction of e-waste in a hassle-free manner.