July 22, 2024 10:13 PM
RBI Deputy Governor M Rajeshwar Rao addresses the BFSI Summit in Mumbai
RBI Deputy Governor M Rajeshwar Rao emphasized the importance of banks taking customer complaints seriously and using them as feedback to enhance their processes and products. Speaking at the BFSI Summit in Mumbai today, Mr Rao pointed out that the RBI continues to observe instances of slow response...